SHELTER IN PLACE. UNTIL FURTHER NOTICE OUR TEMPORARY SHIPPING ADDRESS IS:
IF YOU USE OUR AIRPORT ADDRESS
YOUR PACKAGE WILL BE SAFE HOWEVER
YOUR REPAIR WILL BE DELAYED. WE ARE STILL REPAIRING TRANSPONDERS AND SHIPPING
ADS-B SELF INSTALL KITS.
We offer 2 flat rate levels depending on your specific needs:
Nearly 1/2 transponders fail because they need calibration and no troubleshooting or parts changed.
The fastest and most common method we employ when worn or defective parts need replacing. Includes a complete alignment
FOR DETAILS REGARDING HOW WE DETERMINE LEVEL OF REPAIR.
RETURN S/H IS ALSO FLAT RATE $25 (USPS PRIORITY W/DELIVERY CONFIRMATION), FOR THE FIRST TRANSPONDER ONLY. SHIP TWO OR MORE AND PAY ONLY ONE S/H RETURN FEE.
We also offer an economical VFR 24 month recertification service:
For working units only. This service includes an alignment plus the FAR 91.413(a) logbook entry.
For nonworking units we repair. We add $25 to your repair invoice and include the log entry with your repaired transponder.
IMPORTANT NOTE: FAR 91.413 requires all transponders operated in USA airspace be recertified every 24 months. This is an optional service and may not be required if your aircraft is currently IFR certified, or already meets FAR 91.413 requirements. Valid only for the aircraft you identify as long as there are no changes to the transponder systems wiring or other modifications while the transponder is removed for this service and/or repair.
Open 30 day credit is extended to all customers as long as you sign the form you will attach to your transponder (instructions will follow).
A $25 shipping/handling fee is added to each order, however this fee is per shipment and not per unit. Send us 2 or more transponders and pay only one S/H fee.
If you would like the FAR 91.413 24 month transponder certification log entry please include your aircraft make and model. We will add an additional $25 to your invoice unless you have selected the VFR recert service for working transponders that are fully functional
The maximum fee accessed for a non-repairable transponder is $75 including return shipping.
For our repair warranty policy.
Some transponder failures are due to circumstances that are highly unusual and may have originated elsewhere. Please note our commitment to follow this through to the end even if additional warranty or tech support is required and at no additional expense to you, other than stated above.